Privacy Policy
Fecision ("we", "our", or "us") is committed to protecting your privacy and intellectual property. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fecision.com and use our manufacturing services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
▲ Fill out contact forms or request quotes
▲ Upload CAD files, drawings, or technical specifications
▲ Contact our customer support
This may include: name, email address, phone number, company name, billing address, and shipping address.
Technical Data & Files
When you upload project files (PDF, CAD, STEP, etc.) for quotation or manufacturing:
▲ File metadata: File names, sizes, formats
▲ Content: Technical drawings, 3D models, specifications
▲ Intellectual Property: All designs and technical information remain your exclusive property
We use this data to process your requests, improve our services, and ensure the security of your files.
Automatically Collected Information
Website hosting and security providers may process technical request data needed to deliver and protect this site. Optional analytics is separate:
▲ Operational data: request information such as IP address, browser and requested resource may be processed by our hosting and security providers.
▲ Optional Google Analytics 4: when configured, it loads only after you choose Allow analytics. Rejecting analytics does not prevent you from requesting a quote.
▲ Analytics events: page views, quote opens, form starts and confirmed successful inquiries. Our custom events do not send contact details, messages or uploaded-file information. Google also processes technical browser and device information when its analytics script is enabled.
Analytics preferences can be changed or withdrawn using the Analytics preferences control. Events from before consent are not replayed.
How We Use Your Information
| Purpose | Legal Basis |
| Processing quotes and manufacturing orders | Contract performance |
| Protecting your intellectual property | Legitimate interest |
| Improving website functionality and user experience | Legitimate interest |
| Sending transactional emails (order updates) | Contract performance |
| Marketing communications (with consent) | Consent |
| Legal compliance and fraud prevention | Legal obligation |
Information Sharing & Third Parties
We never sell your personal information or designs. We only share data with:
▲ Manufacturing Partners: project information needed for quotation or production, subject to the agreed confidentiality and disclosure scope
▲ Payment Providers: where applicable, the provider agreed for your transaction; this site does not collect card details in its inquiry forms
▲ Logistics Providers: For shipping and delivery (name, address, contact only)
▲ Legal Authorities: Only when required by applicable law or to protect our rights
Intellectual Property Protection
Your Designs Are Secure
Protecting your intellectual property is our top priority:
▲ Confidentiality: project access, confidentiality obligations and any required NDA are agreed before technical information is shared.
▲ File transmission: this website uses HTTPS for submissions. Inquiry details and uploaded files are processed by our inquiry service and email provider; this is not end-to-end encrypted document storage.
▲ Disclosure scope: identify confidential markings and any anonymization or restricted-sharing requirements when submitting project files.
▲ No Replication: We will never manufacture your designs for other customers or use them for any purpose other than fulfilling your order
Data Retention for Technical Files
▲ Active Projects: Retained throughout the manufacturing process and warranty period
▲ Post-Completion: You may request immediate deletion; otherwise, files are retained for 12 months for quality assurance and potential reorders
▲ Deletion: contact us to request deletion and confirm applicable retention obligations and provider backup handling; deletion is not represented as immediate removal from every backup.
Cookies & Tracking Technologies
Types of Cookies We Use
| Category | Purpose | Duration |
| Essential | Site functionality, login sessions | Session |
| Analytics | Optional Google Analytics 4 – usage and inquiry events after consent | Analytics cookies: up to 180 days; provider-side retention follows the configured data stream |
| Preferences | Analytics consent choice stored in this browser | Up to 180 days |
Your Choices
You can manage cookie preferences through:
▲ Allow or reject optional analytics in the consent panel, then use Analytics preferences to change or withdraw your choice. If analytics is not configured, no Google Analytics script is loaded.
▲ Browser settings
▲ Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout)
Your Privacy Rights
- Access: Request copies of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Receive data in a structured format
- Objection: Opt-out of marketing communications
- Restriction: Limit processing under certain circumstances
- HTTPS for website submissions; provider safeguards apply to subsequent hosting and email processing
- Firewalls and intrusion detection systems
- Access controls - only authorized personnel can access project files
- Security reviews and controls appropriate to the services in use
- Employee training on data protection protocols
- Manufacturing partners involved in your project in China
- The hosting and email providers used to operate this website and handle inquiries
- Shipping partners worldwide
- Contractual safeguards where required and applicable
- Adequacy decisions where applicable
- The technical protections supported by the relevant service
Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.
- Posted on this page with an updated "Last updated" date
- Notified via email for significant changes
- Effective immediately upon posting
Contact Us
For privacy-related questions, data requests, or concerns:
Email: info@fecision.com
Address:Room 1401Y27, West Building, Tianan Innovation Technology Plaza (Phase II), No. 2, Tairan 10th Road, Tianan Community, Shatou Street, Futian District, Shenzhen, China, 518048
Response Time: We aim to respond to all privacy inquiries within 48 hours.
Specific Provisions for Manufacturing Clients
- All uploaded technical drawings and CAD files are treated as confidential proprietary information
- Files are accessed only by engineers directly involved in your project quoting or manufacturing
- Project access and record requirements should be agreed with the relevant team; we do not claim a complete per-file audit trail from this website.
- Contact us to discuss deletion requests, applicable retention requirements and any records available to confirm their handling.
- Email is used to handle project inquiries. Do not assume ordinary email provides end-to-end encryption; discuss a suitable exchange method before sending especially sensitive material.
- Video calls and screen shares for design reviews are conducted over secure channels
- We do not use client project details for marketing case studies without explicit written permission