Fecision ("we", "our", or "us") is committed to protecting your privacy and intellectual property. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fecision.com and use our manufacturing services.
We may collect personal information that you voluntarily provide to us when you:
▲ Fill out contact forms or request quotes
▲ Upload CAD files, drawings, or technical specifications
▲ Contact our customer support
This may include: name, email address, phone number, company name, billing address, and shipping address.
When you upload project files (PDF, CAD, STEP, etc.) for quotation or manufacturing:
▲ File metadata: File names, sizes, formats
▲ Content: Technical drawings, 3D models, specifications
▲ Intellectual Property: All designs and technical information remain your exclusive property
We use this data to process your requests, improve our services, and ensure the security of your files.
We automatically collect information when you visit our site:
▲ Log Data: IP address, browser type, pages visited, time spent
▲ Cookies: Essential cookies for site functionality and analytics (Google Analytics 4)
▲ Device Information: Operating system, screen resolution
This helps us optimize site performance.
| Purpose | Legal Basis |
| Processing quotes and manufacturing orders | Contract performance |
| Protecting your intellectual property | Legitimate interest |
| Improving website functionality and user experience | Legitimate interest |
| Sending transactional emails (order updates) | Contract performance |
| Marketing communications (with consent) | Consent |
| Legal compliance and fraud prevention | Legal obligation |
We never sell your personal information or designs. We only share data with:
▲ Manufacturing Partners: Only after anonymization and under strict NDA
▲ Payment Processors: Stripe/PayPal for secure payment processing
▲ Logistics Providers: For shipping and delivery (name, address, contact only)
▲ Legal Authorities: Only when required by applicable law or to protect our rights
Protecting your intellectual property is our top priority:
▲ Strict NDAs: All employees and manufacturing partners sign comprehensive non-disclosure agreements
▲ File Encryption: End-to-end encryption for all file transfers and storage
▲ Anonymization: All documents are stripped of identifying information before sharing with production partners
▲ No Replication: We will never manufacture your designs for other customers or use them for any purpose other than fulfilling your order
▲ Active Projects: Retained throughout the manufacturing process and warranty period
▲ Post-Completion: You may request immediate deletion; otherwise, files are retained for 12 months for quality assurance and potential reorders
▲ Secure Deletion: When deleted, files are permanently removed from our servers with no backups retained
| Category | Purpose | Duration |
| Essential | Site functionality, login sessions | Session |
| Analytics | Google Analytics 4 – anonymous usage data | 14 months |
| Preferences | Language settings, form auto-fill | 1 year |
You can manage cookie preferences through:
▲ Our cookie consent banner (initial visit)
▲ Browser settings
▲ Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout)
Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.
For privacy-related questions, data requests, or concerns:
Email: privacy@fecision.com
Address:Yifangtiandi, Longhua District, Shenzhen, Guangdong
Response Time: We aim to respond to all privacy inquiries within 48 hours.
Specific Provisions for Manufacturing Clients
